Lowes in Edwardsville says it is my responsibility....

Lowes - 50 West Side Mall - Edwardsville, PA is of the opinion that when you do business at their store and you use one of their installers or repairmen that their responsibility to the customer is over as soon as the register goes KA'CHING!

You may thing that is a rather bold statement however if you search Google for the term "Lowes Installer Complaints" and you will find over 25,000 pages filled with pages relating to Lowes installer complaints.

You do business with Lowes and they supply the installer/service person - You pay Lowes, they profit but when you have a problem with whatever the work the Lowes installer did or did not do Lowes will tell you that it is not their problem and that it is up to you as the customer to find the person that they hired and sent to your home to make good on the work that was done.

Something about that is just not right - they encourage customers to use the Lowes installation program - people that they hold out as representatives of Lowes and whe things don't turn out as planned then they act like it is not their responsibility.

Lowes lures unsuspecting customers into using their installers by passing them off as Lowes representatives.

Lowes makes it easy to get your project installed with a one stop-one shop-one payment marketing technique.

Lowes appears friendly with that attractive "zero interest project card"

But when the mask is removed the truth will appear.

Lowes installers and repair persons may or not be qualified or authorized to do the work that YOU have paid them to do.

Many Lowes installers are not licensed contractors.

Lowes charges you what you would pay for a quality contractor however they pay the installer substantially less.

It has been shown that these installers are many times no more than a "shade tree mechanic" when it comes to working on your project and not a "Lowes Professional" as they would like you to believe.

Lowes is more than happy to lure you into their web of deceit when they are taking your money however when it comes to providing service and support after the sale it is obvious that Lowes has a completely different idea.

This problem is not occuring only at the Lowes in Edwardsville but is a widely accepted business practice throughout Lowes Home Improvement Stores nationally.

Did you know that Lowes recently had to pay 75,000 current ad past employees for unfair labor practices in a Federal Lawsuit spanning about 10 states.

Lowes has numerous lawsuits and citations for sexual harrassment and race discrimination because management either participated in or failed to act on reports of such acts.

In short Lowes doesn't feel any responsibility to its employees or its customers.

Lowes only cares for the Ka'Ching

Most reputable companies have no problem standing behind their work however Lowes seems to be an exception.